Frequently asked questions

At Frisk we are always determined to find answers to the most difficult questions, whether they’re hidden in your data or simply about our own solutions.

We’ve tried to capture as many FAQs here to help answer anything burning, and please don’t hesitate to contact us should you need to know anything else.

Seeing Frisk solutions in action is the best way to understand how they may benefit your business and allows us to better understand your needs.  

Schedule a demonstration at a time that suits you by going to our online scheduler - https://go.oncehub.com/Frisk  

We understand that you want confidence in our solutions before committing, and we will always work hard to ensure you and any stakeholders have that.  

Right now, we don’t provide access to a free downloadable version of our software solutions as we work with each client to ensure all desired data sources are indexed and connected properly and securely to ensure the best product experience.  

If you are keen to understand more about whether Frisk is right for you, email us at hello@frisk.com.au and we’ll connect with you to talk you through how we might deliver a solution for you.  

Frisk has been proudly Australian owned and operated since its inception.  

Our head office is based in Adelaide, South Australia, with staff located both on our premises as well as on-site with our clients.  

Our service team are also based in Adelaide.  

We pride ourselves on ensuring our customers feel supported by a dedicated team that is committed to helping them get the most out of their Frisk solutions, as well as working with our clients on bespoke requirements.  

Through our Data Science Consulting services, we often work with clients on custom Large Language Models, Machine Learning projects and other solutions, which can also be integrated back into our software solutions for self-service.  

Yes, we have an Australian-based customer service team dedicated to assisting with any questions or concerns, accessible through an online service portal.  

Coverage for this service is built into the licensing arrangement when purchasing the solution.  

When positions are available, we usually advertise these on our linkedin page.  

If you’d like to enquire about an open position or have us keep your resume on file, please email hello@frisk.com.au with ‘Employment enquiry’ in the subject line. 

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